Welcome to our platform. Your privacy is important to us, and we are committed to protecting your personal information while providing tours, activities, cruises, attractions, and travel-related services in Dubai.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile services, and booking platform.
We may collect personal and non-personal information when you use our platform, including:
We use your information to:
All payments are processed through secure third-party payment gateways. We do not store full credit card or sensitive payment information on our servers.
We use industry-standard security measures to help protect your personal and financial information.
We may share your information with:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our website may use cookies and similar technologies to:
You can manage cookie preferences through your browser settings.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.
We encourage users to review the privacy policies of third-party platforms before sharing personal information.
We retain personal information only for as long as necessary to:
Users may request deletion of their personal information subject to applicable laws and operational requirements.
Depending on applicable laws, users may have the right to:
Requests can be submitted through our customer support channels.
Users are responsible for maintaining the confidentiality of their account credentials and passwords.
Please notify us immediately if you suspect unauthorized access to your account.
Our services are not intended for children under the applicable legal age without parental or guardian consent.
We do not knowingly collect personal information from minors.
By using our services, you understand that your information may be processed and stored in different countries where our partners and service providers operate.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with the revised effective date.
If you have any questions regarding this Privacy Policy or your personal information, please contact our support team through our website contact form or support email.
We are committed to protecting your privacy and providing a safe and secure experience for all users in Dubai.
